Support Channels

Estimated response times and help resources

Email

Technical inquiries, questions about tariffs or documentation. Response within 24–48 business hours.

info@gannesh.com
Phone

Direct assistance for logistical or regulatory emergencies. SLA of 4 hours on business days.

+1 838 522 6056
Knowledge Base

Compliance guides, audit templates, and frequently asked questions updated monthly.

Go to FAQ

General SLA: Standard inquiries within 48 hours. Priority support for clients with an active contract within 8 hours. All channels operate Monday to Friday, 9:00 AM–6:00 PM AST.

Location and Contact

Our main office in the Miches region, El Seibo, is the operations center for international trade analysis and South Asia penetration strategies.

Address and how to get there

Gannesh Office
Sabana de la Mar - Miches
Miches, El Seibo, 40602
Dominican Republic

The office is located on the main route between Sabana de la Mar and Miches, 15 minutes from downtown Miches. Access via paved road. Parking available on site.

Communication channels

Phone:
+1 838 522 6056

Email:
info@gannesh.com

Office hours: Monday to Friday from 9:00 AM to 6:00 PM. We respond to email inquiries within a maximum of 24 business hours.

Contact

We are located in the Miches region, El Seibo, and handle inquiries from Monday to Friday.

Main Office

Sabana de la Mar - Miches
Miches, El Seibo, 40602
Dominican Republic

Business Hours

Monday to Friday: 9:00 a.m. – 6:00 p.m.

Saturdays: 9:00 a.m. – 1:00 p.m. (by appointment)

Communication Channels

We respond to inquiries via email and phone. For international trade advisory matters, we schedule virtual or in-person meetings at our Miches office.

Consulting Request

Complete the form to receive a preliminary analysis of your commercial operation in South Asia. We review tariffs, logistics routes, and regulatory compliance before scheduling a personalized session.

Our team responds within 48 business hours.

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